Get In Touch
Get in touch for new connections, technical support, or any questions about our services.
Contact Information
Ready to get connected? Our team is here to help you choose the perfect internet plan and answer any questions you may have.
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Sales & New Connections
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Technical Support
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Email Support
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Office Address
Shop 03, Balaji Tawar, Digha, Navi Mumbai (near Hind Mata Vidyalay)
Send Us a Message
Have a question or need assistance? Fill out the form below and our team will get back to you within 24 hours.
Business Hours
Our office and support hours to serve you better
Monday - Friday
10:30 AM - 08:00 PM
Saturday
10:30 AM - 08:00 PM
Sunday
10:30 AM - 08:00 PM
Technical Support
24/7 Available
Why Choose Midas Networks?
Experience the difference with our customer-first approach and cutting-edge technology.
24/7 Support
Round-the-clock technical support to ensure your connection is always running smoothly.
Lightning Fast Setup
Get connected within 24-48 hours of installation with our quick deployment process.
Reliable Connection
99.9% uptime guarantee with redundant infrastructure and proactive monitoring.
Transparent Pricing
No hidden fees, no surprises. What you see is what you pay - always.
Find Us
Visit our office in Navi Mumbai for in-person support and consultations.
Frequently Asked Questions
Find quick answers to common questions. Can't find what you're looking for? Contact us directly!
You can visit our Coverage Page to see our current service areas. If your location isn't listed, please fill out the request form on that page, and we'll notify you as soon as we expand to your neighborhood.
For a new connection, you will need:
• Valid Photo ID (Aadhar Card, Passport, or Driving License)
• Proof of Address (Utility bill, rental agreement, or property documents)
• Recent passport-size photographs
• Security deposit as applicable to your chosen plan
Once your application is approved and payment is completed, our technical team will install your connection within 24-48 hours. Installation is completely free and includes router setup and Wi-Fi configuration.
We accept multiple payment options including:
• Online payments (UPI, Net Banking, Credit/Debit Cards)
• Cash payments at our office
• Monthly auto-debit from your bank account
• Digital wallets (Paytm, PhonePe, Google Pay)
Yes! We provide 24/7 technical support for all our customers. You can reach us at +91 9821313584 for immediate assistance. Our expert technicians can resolve most issues remotely or schedule an on-site visit if needed.
Absolutely! You can upgrade your plan anytime to get higher speeds. Plan changes take effect from your next billing cycle. Contact our sales team to discuss the best plan for your current needs.